Privacy Policy

[Company legal name], an Alberta corporation operates SatinGF and is responsible for your personal information. This policy explains what we collect, why, and your choices. Contact our privacy officer at [support@satingf.ai].

Account: email, password (stored only as a secure hash), year of birth, country and region from your connection.

Chats and companions: your messages, your companions' settings and replies, images generated for you, and the memories your companions build (things you told them, such as your name, interests and plans).

Payments: subscription status and transaction records from our payment provider. We never see or store your full card number.

Safety: records of blocked content, reports and moderation decisions.

Usage: basic events (for example sign-up, companion created, message sent) to run and improve the service. We do not use advertising trackers inside the app.

To provide SatinGF: generating replies and images, remembering context, and applying your plan limits.

To keep SatinGF safe and legal: enforcing our Content Policy, age rules and regional restrictions, and meeting legal reporting duties.

To bill you and handle support.

We do not sell your personal information and we do not use your chats for advertising.

To generate replies and images, your messages, companion settings and relevant memories are sent to AI model providers we contract with [list providers and their locations]. Hosting, database, storage and payments are provided by [Cloudflare, database host, payment processor].

Some providers process data outside Canada, including in the United States. Information processed there may be accessed by authorities under local law.

Each companion keeps her own memories; your other companions do not see them. You can view, edit, add and delete memories, clear them all, or turn memory off, per companion or for your whole account.

We try not to store sensitive details such as health information, card numbers or passwords as memories, and automatically filter some of them out.

We keep your information while your account is open. When you delete your account, we delete your companions, chats, memories and images, generally within 30 days, including from backups on their normal cycle.

Exceptions: payment records are kept as tax law requires; content connected to a child-safety report is preserved for one year as Canadian law requires; audit records of safety decisions are kept for [period].

You can access and download your data (Account → Download my data), correct it, and delete your account. You can withdraw consent to optional processing such as memory at any time.

If you are in the EU or EEA, you also have GDPR rights including objection, restriction and portability, and you may complain to your local data-protection authority. Our EU representative is [name, address]. In Canada you may complain to the Office of the Privacy Commissioner of Canada or, in Alberta, the Office of the Information and Privacy Commissioner.

We use encryption in transit, encrypted storage at our providers, hashed passwords, access controls and audit logs. No system is perfectly secure; we will notify you and regulators of breaches as the law requires.

We use one essential cookie to keep you signed in. We do not use advertising or cross-site tracking cookies.

We will post updates here and notify you of material changes. Last updated: [date].